Visiting Hours & Policies

Our Visitor Guidelines

General visiting hours at Beth Israel Deaconess Hospital–Needham are between 12:00 pm and 8:00 pm daily.

Escort, Support People & Visitor Policies    

BID Needham has revised its visitation guidance to ensure the safety of our patients, visitors and staff.

Inpatient Visitor Guidelines

All other patients staying in the hospital are allowed up to two visitors a day. Your clinical care team may make exceptions.

Visiting hours for inpatients are from 12:00 pm to 8:00 pm.

Visitors are not allowed for patients with confirmed or suspected COVID-19.

Escorts for Procedural Day Patients

If you are coming to BID Needham for an outpatient (ambulatory) procedure, you are allowed two escorts.

Your escorts can assist you in arriving and leaving the hospital.

Visitor Policies for Other Hospital Areas

At BID Needham, different areas of the hospital, such as surgery and labor and delivery, may have their own visitor guidelines.

Learn about our location-specific contact, hours and visitor information.

Patient Information

Call us at 781-453-3622 for updates about a friend or family member in the hospital. Please understand that the information we can share is set by federal privacy laws.

Hand Hygiene: Staying Healthy in the Hospital

At BID Needham, we use best practices to prevent patients from developing infections in the hospital. The most important measure is good hand washing. Cleaning hands before and after caring for patients is a standard of care in all health care institutions. We encourage you to ask your health care team if they washed their hands.

We recommend the following steps:

• Hand sanitizer. We provide dispensers of alcohol-based hand sanitizers at the entrance to and inside each patient room, and in the hallways throughout the hospital.
• Patients. You should wash your hands before eating and drinking, and after using the toilet or bedpan.
• Visitors. All visitors should clean their hands when they enter and leave your room. Wash hands with soap and water or use an alcohol-based hand sanitizer when entering the hospital, and before entering and after visiting a patient’s room.

BID Needham is Smoke-Free

For the health and safety of our patients and staff, BID Needham provides a smoke-free environment. Smoking is not permitted anywhere inside the hospital or on hospital property.

Patients are not permitted to leave the nursing unit to go outside and smoke. Please let your physician or nurse know if you are a smoker and you want to quit. We can help.

Visitor Amenities

At BID Needham, we offer several services to make your visit enjoyable:

• Dining and snack options
• Gifts and personal items for loved ones
• Language assistance if you are deaf, hard-of-hearing or non-English speaking

Cell Phone Use in the Hospital

Patients and visitors may use their cell phones in most areas of the hospital. Use of cell phones is prohibited in the Intensive Care Unit and in the Operating Room. Please avoid disrupting other patients while using your cell phone.

Mail and Flowers

You can send mail and/or flowers to your loved one’s hospital room. Items addressed to a patient are delivered to their room.

Please use this address:

(Patient Name)
Beth Israel Deaconess Hospital–Needham
148 Chestnut Street
Needham, MA 02492

Mail and flowers received after a patient is discharged will be forwarded to their home address.