Patients & Visitors
Read about amenities at Beth Israel Deaconess Hospital–Needham, and access our patient portal, your medical records, bill pay and more.
Financial Assistance
Help paying your medical bills
Get Help Paying Your Medical Bill
At Beth Israel Deaconess Hospital–Needham, we are committed to helping people in the communities we serve access the care you need. We offer free or discounted health services to people who cannot afford to pay.
Our Financial Assistance Policy
If you don’t have health insurance, a member of our financial counseling team can work with you. We help you learn if you’re eligible for financial help programs, free of charge.
We make it easy to apply for medical financial help, even if you have some insurance.
Our financial counselors help you fill out forms needed for all financial assistance programs if you’re eligible. This service is free.
If you’re approved for financial help, it will apply at these locations:
- Addison Gilbert Hospital
- Anna Jaques Hospital
- BayRidge Hospital
- Beth Israel Deaconess Hospital–Milton
- Beth Israel Deaconess Hospital–Needham
- Beth Israel Deaconess Hospital–Plymouth
- Beth Israel Deaconess Medical Center
- Beverly Hospital
- Lahey Hospital & Medical Center
- Lahey Medical Center, Peabody
- Mount Auburn Hospital
- New England Baptist Hospital
- Winchester Hospital
Please note that certain physician groups providing care at BID Needham are not covered under our financial assistance policy.
Massachusetts State Insurance
You may be eligible for a state program like MassHealth depending on your family income and family size.
If you have limited or no insurance coverage, you may qualify for help through one of these programs:
- Commonwealth Care. This program offers low-cost or no-cost health insurance for people who qualify, and it provides comprehensive benefits and a choice of health plans.
- Health Safety Net. This program pays for health services provided by acute care hospitals or community health centers for certain low income, uninsured and underinsured patients.
- MassHealth. This program combines Medicaid and the Children’s Health Insurance Program (CHIP). MassHealth members also may be eligible for covered doctor visits, prescription drugs, hospital stays and other services.
Check our financial assistance policy for more information.
Billing Questions
Certain physicians are not covered under our financial assistance policy.
To request financial assistance or ask questions, please call our Financial Services office at 781-453-3070.
Financial Assistance Documents and Policies by Language
Download the financial assistance documents you need in your preferred language. Learn about our credit, collection and financial assistance policies and apply for financial help.
Spanish
- Credit & Collection Policy: Política de Crédito y Cobranza (PDF)
- Financial Assistance Policy: Política de Asistencia Financiera (PDF)
- Financial Assistance Policy Plain Language Summary: Resumen de Lenguaje Sencillo de la Política de Asistencia Financiera (PDF)
- Financial Assistance Policy Application: Aplicación de Asistencia Financiera (PDF)
- Medical Hardship Application: Aplicación de Dificultades Financieras (PDF)
Simplified Chinese
- Credit & Collection Policy (PDF) (Simplified Chinese)
- Financial Assistance Policy (PDF) (Simplified Chinese)
- Financial Assistance Policy Plain Language Summary (PDF) (Simplified Chinese)
- Financial Assistance Policy Application (PDF) (Simplified Chinese)
- Medical Hardship Application (PDF) (Simplified Chinese)
Traditional Chinese
- Credit & Collection Policy (PDF) (Traditional Chinese)
- Financial Assistance Policy (PDF) (Traditional Chinese)
- Financial Assistance Policy Plain Language Summary (PDF) (Traditional Chinese)
- Financial Assistance Policy Application (PDF) (Traditional Chinese)
- Medical Hardship Application (PDF) (Traditional Chinese)
Additional Financial Resources
BILH Find Help is the place to find free/low-cost services near you.
Get help with bills, rent, buying food, transportation and more. Enter your zip code and hit the Search button below to find programs near you.
