Access Your MyBILH Chart Patient Portal
If your care location has transitioned to MyBILH Chart you may sign up or log in today. For any questions or support assistance, please call MyBILH Chart Patient Support.
Patient Portal
Manage your health and medical records online
Visit MySite
MySite Patient Portal
MySite is our integrated and secure patient portal. You can use the app to access your most up-to-date medical information.
Your MySite patient portal account includes information from BID Needham, Beth Israel Deaconess Hospital–Milton and Beth Israel Deaconess Hospital–Plymouth.
About MyBILH Chart Patient Portal
Beginning June 1, 2024, Beth Israel Lahey Health is introducing a new patient portal, MyBILH Chart. The Trotman Family Outpatient Clinical Center and the Lank Cancer Center at BID Needham will be live on MyBILH Chart as of this date. As part of this move, your health information from these centers will transition seamlessly into MyBILH Chart. Learn more about MyBILH Chart here.
Beth Israel Lahey Health will launch MyBILH Chart for all other departments at Beth Israel Deaconess Hospital–Needham on October 26, 2024. At that time the records from your MySite account will transition into your MyBILH Chart.
Manage Your Health Information
You can use MySite to manage your health care needs and those of your family. It is confidential, convenient and secure. Only you and your authorized proxies can view your information.
Use the MySite patient portal 24/7 to:
- Capture personal information, such as allergies.
- Download or share health data with trusted medical staff.
- Pay your bill.
- See your history of hospital discharges and visits after Oct. 1, 2018.
- Update personal information and emergency contacts.
- View imaging test results.
- View laboratory test results.
Some physician offices use their own patient portal. For example, Needham Urology Associates uses the HealthCare Support Portal to foster communication and give urology patients 24/7 access to their doctors.
How To Begin Using MySite
If you haven’t used MySite since Oct. 1, 2018, you need to register for a new account. This gives you access to your most recent hospital health records. You need your medical record number to register.
You must use your original MySite account to access your hospital records from Oct. 1, 2018, and earlier.
To register for MySite from a desktop computer:
- Visit MySite and follow instructions.
- After you create an account, use the same link to see your health information at any time.
To sign up from your smart phone or tablet:
- Use the free Meditech MHealth Mobile App.
- Search and download “Meditech MHealth” in the Apple App Store or Google Play.
- Open the app, select “Massachusetts” from the list of states, then select “Beth Israel Deaconess Milton/Needham/Plymouth” from the list of hospitals.
If you need your medical record number or have questions about MySite, please call us at 617-313-1278 or email us.
Frequently Asked Questions About MySite
Get answers to your questions about our MySite patient portal.
Where is my data before Oct. 1, 2018?
The original MySite is still active with your old username and password. It contains your health data from before Oct. 1, 2018. You can access the original MySite.
Where does my health information in MySite come from?
All the information in this patient portal comes from your shared medical record at our community hospitals: BID Milton, BID Needham and BID Plymouth. This ensures that you have access to the most accurate and up-to-date information.
Does this portal include health information from my primary care office visits?
No. Your primary care practice can tell you if they offer their own online patient portal.
How do I grant someone else access to my MySite health information?
We can help you provide access to a trusted person. Please call 617-313-1278 or email us.
I was at the hospital today. Why can’t I see my results yet?
There could be a short delay between the time the test is completed and the time the results are available. This delay may allow your treatment team to confirm the results and discuss them directly with you. Some test results are not available online, as listed in the Terms and Conditions section of the patient portal website.
How do I find my medical record number?
Your medical record number can be found on the discharge information you received from the hospital. For help, call 617-313-1278 or email us.
How do I pay my bill online?
When you log in to your MySite account, the front page contains a section of important links that includes a link to your hospital’s bill pay website.
How do I change my password?
Click “Forgot Password” on the home page and follow the prompts. Or call us at 617-313-1278.
Who do I contact for technical support?
If you forgot your password, click “Forgot Password” on the home page and follow the prompts. For other technical questions, call 617-313-1278 or email us.
