Mission, Vision & Values

Safe, high-quality, community-based health care

Our Mission

As a member hospital of Beth Israel Lahey Health, Beth Israel Deaconess Hospital–Needham provides safe, high-quality, community-based health care and access to tertiary care regardless of the patient's ability to pay, race, color, ethnicity, religion, gender, gender identity, sexual orientation, national origin, ancestry, age, genetics, disability, military service or any other legally protected status.

Our Vision

BID Needham is committed to its mission by providing the highest quality care focused on patient safety. The entire BID Needham team, including employees, physicians, volunteers and students, is committed to exceeding the expectations of our patients and their families, the community and each other. Each team member is expected to exemplify our core values and standards of behavior. We hold ourselves to these standards and expect each member of our team to act with accountability, compassion, professionalism and respectfulness.

Our Core Values


To meet the standards of behavior in daily work and interactions. Communicate and foster a culture of ownership by taking personal and group responsibility for your actions.


To treat others with kindness, empathy and care, while providing sensitivity in your communication, thoughtfulness in your actions, and consideration for the situation.


To live the mission, vision and values. Take pride in yourself, your work and the work of others. Consistently behave and communicate in a positive and collaborative manner.


To treat everyone with dignity, kindness and understanding. Communicate in a courteous manner in your daily work, whether dealing with patients, co-workers or other customers to foster and preserve trust.