Patient and provider

Volunteer at Beth Israel Deaconess Hospital–Needham

Giving the Gift of Time

When you volunteer, you positively impact the lives of both our patients and staff. It's because of you that we're able to provide such high-quality patient care.

A Team That Cares

Concern for others is at the heart of our volunteer program. No matter your background or level of experience, there’s a volunteer opportunity waiting for you at BID Needham. When you decide to volunteer, you join a team that strives to live out our hospital's values and mission each and every day.

Volunteers support our organization across a variety of roles and departments, including:

  • Bookmobile
  • Clerical/support services
  • Surgical services
  • Philanthropy
  • Dietary services
  • Emergency department
  • Escorting
  • Gift shop
  • Patient representatives
  • Pastoral visits
  • Pet therapy
  • Senior behavioral health

We want to hear from you!

For more information about volunteer opportunities, call our Volunteer Office at 781-453-5252 or email Lynne Crane.

Student Volunteer Program

During the school year, student volunteers are assigned to a variety of duties.

Volunteer Opportunities

We offer a wide range of volunteer opportunities, which are listed below. If you are interested in volunteering please fill out our Volunteer Application.


As welcome ambassadors to the hospital, volunteers are placed in high traffic areas to greet visitors and to escort patients and families to appointments throughout the hospital. Greeters assist BID Needham Patient Access and Registration staff to facilitate an efficient waiting area at the main entrance to the hospital, as well as other departments.

Volunteer Visitor Program

A select group of volunteers are trained and assigned to visit with patients in the Derenzo Inpatient Care Unit, Emergency Department, and the Endoscopy and Infusion Center for short periods of time to provide conversation, companionship, and appropriate non-clinical mind-body activities.


Volunteers work to assist medical staff with non-clinical duties. As part of a team of volunteers during a designated three hour shift, individuals are responsible for a variety of non-clinical assignments such as transporting patients discharged from day surgery or the inpatient units, executing laboratory specimen runs, transferring patients to radiology and other departments, escorting patients to medical appointments, providing directions, and an assortment of non-patient related duties and errands.

The Windows of Hope Gift Shop

Volunteers are responsible for the day-to-day operations in the hospital gift shop, The Windows of Hope Gift Box. Prior retail sales experience is not required. Volunteers interact with a wide variety of customers including hospital staff, patients, and families as well as visitors from the local communities.

Mail Room

Volunteers are responsible for sorting all incoming mail to mail boxes in the central mail room. In addition, the mail room volunteer delivers mail to hospital departments located in the main hospital at 148 Chestnut Street.

The Trotman Family Glover Café Attendant

Volunteers are responsible for assisting BID Needham dietary staff in facilitating a smooth daily lunch preparation and service to guests of The Trotman Family Glover Café. Volunteers are needed from 11:00 am – 1:00 pm.

Student Volunteer Program

During the school year, student volunteers are assigned to a variety of duties similar to the responsibilities described above. Learn more about becoming a Student Volunteer.