Medical Records

Your Medical Records 

You can access a portion of your medical records online any time through our Patient Portal. Your patient portal account includes test results and other details about your medical care.   

At Beth Israel Deaconess Hospital–Needham, the office of Health Information Management maintains patient medical records. You have the right to review or get copies of your medical records for a fee.

How To Request Copies of Medical Records  

Call Health Information Management at 781-453-5211 to request copies of your patient medical records. The office is located at 73 Chestnut Street. We are open Monday through Friday from 8:00 am to 4:30 pm (except holidays). 

If you need a paper copy of your medical records, you must complete and sign an authorization form. This form also allows you to send your medical information to another health care provider. There is no charge for records delivered directly to a medical office.

To request copies of a medical record, you must be the patient, or be the patient's guardian or legal representative.

Mail your completed form to: 

Beth Israel Deaconess Hospital–Needham
Health Information Management
148 Chestnut Street
Needham, MA 02492

Fax your completed form to: 

Correspondence, Health Information Management
Fax: 781-453-5783

You can expect to receive your medical records in one or two weeks. How long it takes depends on the number of records requested and where the records are stored. Some records are stored at an off-site location and take longer to access.

How To Request Images

Obtaining your diagnostic images to share with another doctor is easy.

Your images will be added to your electronic medical record after our imaging specialist has reviewed them. If you would like a copy of one of your images, please contact our image archive staff at 781-453-3054. You’ll need to sign a release before receiving your images on a CD.

How to Make a Change to Your Medical Record

If you think something is incorrect or missing from your medical record, you can request an amendment.

To make a change to your medical record, you must complete an amendment form.

Mail your completed form to: 

Beth Israel Deaconess Hospital–Needham
Health Information Management
148 Chestnut Street
Needham, MA 02492

Fax your completed form to: 

Correspondence, Health Information Management
Fax: 781-453-5783

If you have questions about requesting an amendment, call Health Information Management at 781-453-5211.